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A. & B. Johnson

Couple's FAQ

Couple's Frequently Asked Questions

What is a honeymoon gift registry?

This honeymoon registry allows you to register components of your honeymoon or destination wedding online. Instead of receiving a crock pot, you could receive an upgrade on your honeymoon suite, or a romantic dinner as wedding gifts!
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How does this honeymoon registry work?

  1. Take five minutes to sign up and Register your honeymoon plans with our registry service, for free. You will select items and activities you'd like to experience on your honeymoon. Start Here
  2. Reveal your registry to friends and family, who will purchase gifts for your celebration!
  3. Receive your gifts. Details Here
  4. Enjoy your gifts and Remember your honeymoon forever!

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Why should we use this honeymoon registry?

  • Your fully customizable, easy to use registry will have actual item descriptions, site specific photos and pricing provided by our partner resorts.
  • You, your friends and family can talk to our customer service, toll-free at 877-699-5884; 7:00 AM to 5:00 PM Pacific Time, Monday thru Friday. You and your guests can also email us 24 hours a day, support@eregistrygifts.
  • There are no third party advertisements on your registry.
  • We do not sell or share neither your personal nor your friends and families information.
  • We process all transactions with the highest level of encryption available and carry a $3,000,000.00 insurance policy protecting your from fraud and theft. We are tested by Trust Guard and GoDaddy daily and are members of the San Diego, CA Better Business Bureau (A rating).

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When will we receive gift funds from this honeymoon registry?

There are two types of gift payments:

Gifts received for "Accommodations Upgrade" items will be sent to Namale at the time of purchase. The Reservations Team at Namale Resort will contact the couple directly to arrange the honeymoon upgrade. If the upgrade is not available, upgrade gift dollars will be made available by Namale as a "resort credit". Please see "Resort Credit" explanation below.

All other items will be handled as "Resort Credit". These items will be transferred to your room account on property and can be used for any items that may be billed to your room while at the resort. Your booking confirmation number is required before any transfers are made and items are not pre-arranged/scheduled. All resort credits must be used on property during your stay, are non-refundable and non-transferable. Gifts that are processed as "Resort Credit" can be purchased up to 5 days prior to your honeymoon date. Within 5 days of your arrival date purchased gifts will be handled as payment going directly to you in the form of a check or a bank to bank transfer.
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How much does it cost to use the wedding registry and wedding website?

We charge a small service & handling fee to maintain a professional full service registry for you, your friends and family. This service & handling fee provides an ad free registry experience, wedding website and social networking tools, with the highest level of security, encryption and insurance. Our team is here to answer calls toll free, process checks and credit card transactions of your guests.

You may choose to have the service & handling fee added or deducted from each gift amount. Adding it to the transaction means that the purchaser will be charged a 9.65% service & handling fee at check-out. Deducting the service & handling fee will have the gift amount transfer at 7% less than the listed amount to you, with the gift purchaser paying a reduced service fee of 2.65%. If the fee is added to the gift, purchasers can receive a 2.65% discount if they choose to mail a check directly bringing the total service fee to 7%.

Guests from around the world can make a contribution towards your honeymoon with ease which means no shipping or carrying gifts with them to your wedding destination. Please feel free to call us with any questions.
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What does the service & handling fee cover?

Service Fee BreakdownThe service charge covers your account management, unlimited fund transfers, coordination with partner resorts, cruise lines, and tour providers; your wedding web site, order processing, gift announcements, email wizard, merchant account fees (that we are charged) and toll free live customer service to assist your guests. We ensure that your guest's transactions are processed at the highest rate of secure SSL encryption, and protected by a $3,000,000.00 insurance policy against identity theft and fraud.

This is not simply a fee for processing monies; it's a fee so that we can continue to provide outstanding services for you. To run this registry company, we have a dedicated team, providing a high quality and professional service.

Store registries carry costs such as shipping, taxes and gift-wrap charges to cover the services. The service fee this registry charges is often less than these charges imposed on your guests. The honeymoon registry saves your guests time and gas with the comfort and convenience of purchasing their gift from their home or office. And, there is no hassle or embarrassment of returning or exchanging unwanted gifts for you!
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How do we notify our guests about our Honeymoon Wishes registry and wedding website?

We provide:
  • Downloadable announcements to print
  • An email announcement wizard
  • A wedding website
  • A full online photo album
  • A wedding blog
  • A share tool, to post your registry on Facebook, Twitter and other social media sites

Make sure your family knows how special this is to you, by using any or all of these helpful methods.
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What happens if my wedding or honeymoon is cancelled or postponed?

If your wedding or honeymoon is postponed, just log into your account and revise your wedding date. If your wedding is cancelled, we will be more than happy to reverse the charges from each of your guests' purchases at no cost to you.

Please keep in mind with all credits that have been wired or transferred to Namale Resort and Spa will remain at Namale Resort and Spa property for client to reschedule their honeymoon. These funds will only be refunded to the registrants at the discretion of Namale Resort and Spa. Namale's reservation and room cancellation fees may apply according to Namale's cancellation / refund policy. Gift monies refunded due to a cancelled wedding or honeymoon will be less the bank merchant fees charged to process the credit card refund.

If the cash payments for your gifts have already been wired to your bank account, it is up to you to return any gifts to your friends and family.
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What if some of my wedding guests aren't that computer friendly?

No problem! Our customer service representatives are happy to help and will take orders for your wedding registry over the phone. It is part of the outstanding customer service we offer and what makes us the premiere honeymoon registry. Our toll free phone number is found on every page of the honeymoon registry site 1-877-699-5884.
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Do you book the activities on my Honeymoon Wishes registry for me?

You have the freedom to choose the supplier for any gift you receive, as we are NOT booking the item for you just because it is listed on your gift registry. If the supplier requires you to book in a certain manner, you will find those terms under 'Notes to Couple', in each item description and via an email notification, once the item is purchased.
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How will I know how much to ask for?

When setting up your Honeymoon Wishes registry, we provide a suggested gift amount for each item, based on the suppliers in that area. However, you are free to ask for whatever you would like. We recommend using varied denominations to accommodate all guests and checking with your travel professional or supplier for exact pricing. All prices vary by location, availability, and are subject to change without notice. You can break down the amounts any way you choose.

For example, if an item is going to cost you $200.00, you may ask for '2 gifts of $100.00' or '4 gifts of $50.00'. If you've chosen to have gifts go to your hotel, those prices will be listed in the exact amount for you.
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How am I notified of a purchase from my Honeymoon Wishes gift registry?

You will receive an email notice to view your 'Gift Announcement',filled out by the gift giver. Guests can also choose to print out this customized gift announcement, with a personal message and photo of their gift, to hand deliver to you. You can log in to your account at anytime and go to 'view gifts' to review gift details, givers and announcements. Guest can also post their gift announcement on your honeymoon registry under the 'Well Wishes' section.

You can then compose a hand written thank you card, right through your account.
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When will my Honeymoon Wishes registry be active? When will my honeymoon registry close?

Guests can view and begin purchasing gifts immediately after creating your Honeymoon Wishes registry. Your honeymoon gift registry will remain active until you would like to delete it.
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Can I use this honeymoon gift registry if I am not from the US?

Yes, absolutely! All amounts will be listed in US$. Unless you've chose to have your gift money sent directly to your hotel/cruise line, we ask that you use a PayPal account so that we can send you money in a timely manner. If you choose to transact in British Pounds, please use our UK site: www.HoneymoonWishes.co.uk.
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Can I use this site for my Anniversary, Birthday or Graduation Celebration?

Yes! We have many couples use this site for their Anniversary or Vow Renewal. You can also visit AnniversaryWishes.com. For your Birthday, Graduation, Retirement or any other special event, we've created the fun and versatile site CelebrationWishes.com!
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Can we set this up for a wedding couple as a surprise?

Yes, you can set this up for someone else as a surprise. However, it is very important to notify our office of all the details. Please email specific details of your situation along with your contact information to support@eregistrygifts.com.
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Who manages this honeymoon registry site? Are you a secure company?

Honeymoon Wishes provides all support and software for the honeymoon registry and has served over 120,000 couples since 2003. We are also very proud to be the honeymoon registry chosen by world-renowned travel and leisure companies.. We have been selected as the honeymoon registry for over 58,000 travel agents in the United States and Canada. We are tested every day for security by Go Daddy, are the only PCI compliant honeymoon registry, have an A+ Better Business Bureau rating and are a California Corporation. We are happy to speak with you if you have any questions.
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How do I make changes?

To make changes or learn how to manage your registry click here: How Does It Work
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